To be the home care provider of choice
To make a positive difference to the lives of others.
To provide a quality service with a person centred approach
To work in partnership with others, creating strong links within our community
To promote equality and value diversity
To communicate effectively and consistently
To be honest, open and accountable for our actions
To actively promote learning and development opportunities
To inspire and value passion within our teams
All our care workers are fully enhanced DBS checked and fully trained to offer varying levels of care to people wishing to retain their independence and remain living at home, in the community.
Our service users remain at the heart of our service, with every one of our clients being treated wholly as an individual. Each person using our service will receive an initial visit from a qualified senior from the Complete Care team, where your input will form the basis of an individual, unique care plan which will be tailored to ensure that all your needs are met.
Whether your requirements are simply for a companion to while away an hour chatting, or assistance with bathing or dressing, or someone to assist with the weekly shopping, we will ensure that needs are met with a suitable, qualified care worker.
We pride ourselves on putting the individual at the centre of our vision. This extends to more specialised care including dementia care and palliative care.
If you would like to read our full report on our recent inspection carried out by the care quality commission, you are able to do so by following the link below
A snapshot of the review is shown below.